EORA Privacy Policy

Last Updated: August 29, 2026

Welcome to Eorars (“we,” “us,” “our,” or “Eorars”). We respect your privacy and are committed to protecting your personal information when you visit and use our website, https://eorars.com/ (the “Website”), or communicate with us regarding our real estate services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information and the choices available to you regarding your information.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our Website or contact us.

Personal Information

Depending on how you use our Website, we may collect information such as:

• Full name
• Email address
• Phone number
• WhatsApp number
• Country of residence
• Preferred property type
• Preferred location or community
• Property budget
• Buying, selling, renting, or investment requirements
• Property preferences and requirements
• Information submitted through enquiry or contact forms
• Any other information you voluntarily provide to us

Please do not submit sensitive personal information through our Website unless it is specifically requested and necessary for the service you are seeking.

Technical and Usage Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• Approximate geographic information
• Website interaction and usage information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to property enquiries and requests
• Provide real estate information and services
• Help you find suitable properties
• Arrange property viewings and consultations
• Contact you regarding your enquiry
• Provide information about properties, projects, and real estate opportunities
• Process requests submitted through our Website
• Improve our Website, services, and customer experience
• Understand how visitors use our Website
• Monitor and improve Website performance and security
• Prevent fraud, misuse, and unauthorized activity
• Maintain business and customer records
• Send marketing communications where permitted by applicable law
• Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate and relevant purposes connected with our business and the services you request.

3. Property Enquiries and Lead Information

If you submit an enquiry regarding a property, development, investment opportunity, rental property, sale, or other real estate service, we may use the information you provide to contact you about your request.

This may include contacting you through:

• Phone calls
• Email
• WhatsApp
• SMS or other electronic communication channels

By submitting your contact details through our Website, you acknowledge that we may contact you in connection with your enquiry or requested real estate services.

Where required by applicable law, marketing communications will be subject to appropriate consent and you may have the right to opt out.

4. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about:

• New property listings
• New developments
• Property launches
• Real estate investment opportunities
• Special offers
• Market updates
• Company news
• Relevant real estate services

You can unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still contact you where necessary to respond to an enquiry, provide a service you requested, or communicate important information relating to an existing business relationship.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, performance, security, and user experience.

Cookies may help us:

• Remember user preferences
• Understand Website traffic
• Measure Website performance
• Analyze visitor behavior
• Improve Website content and functionality
• Support marketing and advertising activities
• Maintain Website security

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.

6. Analytics and Third-Party Services

We may use third-party services to help us understand Website traffic, measure performance, manage enquiries, and improve our marketing activities.

These services may include analytics, advertising, communication, CRM, hosting, security, and other technology providers.

Depending on the services used on the Website, these providers may process certain technical or personal information on our behalf.

We expect third-party service providers handling personal information for us to use appropriate security and confidentiality measures and to process information only for authorized purposes.

7. Sharing Your Information

We do not sell your personal information.

We may share information when reasonably necessary with:

• Our employees, agents, and authorized representatives
• Property developers, owners, landlords, or relevant property representatives where necessary to respond to your enquiry
• Service providers supporting our Website, CRM, hosting, analytics, marketing, communications, or IT systems
• Professional advisers where necessary
• Government authorities, regulators, or law-enforcement agencies where required or permitted by applicable law
• Other parties where you have provided appropriate consent or where disclosure is otherwise legally permitted

We only seek to share information that is reasonably necessary for the relevant purpose.

8. International Data Transfers

Some of our service providers or technology partners may process information outside the United Arab Emirates.

Where personal information is transferred or processed outside the UAE, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements and appropriate safeguards.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services
• Manage customer and enquiry records
• Maintain business records
• Resolve disputes
• Meet contractual or legal obligations
• Comply with applicable regulatory requirements
• Protect our legitimate business interests

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Your Privacy Rights

Subject to applicable UAE laws and regulations, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restriction of certain processing activities where applicable
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request information about how your personal information is being processed

To exercise any applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Third-Party Websites and Links

Our Website may contain links to third-party websites, social media platforms, property portals, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our Website and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update or amend this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we process your information, please contact us:

Eorars Contact Details:

Website: https://eorars.com/ 
Email: info@eorars.com
Phone: +971 58 918 6079
Address: Office 4-S1 Property Investment, DIP 1, Dubai

If you have a privacy-related request, please clearly state the nature of your request so that we can assist you efficiently.

16. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates.

Nothing in this Privacy Policy limits any rights or protections available to individuals under applicable UAE data-protection laws.

For more information about UAE data-protection legislation, refer to the official UAE Government resources.